Like the title says, starting with the first groups of the year, we will be moving away from GoToTraining to Zoom as a platform for the online support groups and diet classes. We have had several techical issues with GoToTraining over the last couple of months and feel that the move to Zoom will ensure a smoother an easier experience for patients and presenters alike.
What will change?
Once you’re in the actual group, very little will be different. The controls are very similar to GoToTraining. We do recommend that you download the Zoom app from the App Store or the Google Play Store, as it will give you the most seamless mobile experience. The registration and charges will change quite a bit. You will now just need to register once to a recurring support group or diet class. The fees for diet class will stay the same, but support group will now be a one-time $25 fee for unlimited classes. Since many of you have paid for several classes already, the fee will be waived through January 27th. You can register for free up until that date.
Once registered, you’ll get reminders for each session. You can choose to attend or not. A notification of all attendees will be sent to clinic staff, so you WILL NOT need to forward a certificate or otherwise notify your patient advocate of your attendance. We will get it noted in our system automatically.
What do I need to do?
Not much. The main action you need to take is to make sure you sign-up for support group by January 27th by using the link at the bottom of this post. We will soon post the diet class links for sign-up and we will notify everyone once again when that happens. Make sure you type in your email correctly, then watch your inbox for confirmation of registration and you are good to go.
You will get a reminder 1 day before each group session and another 1 hour before. Just click on the link in the reminder and you will be put into the correct webinar on Zoom.
We hope this will simplify the support group process for everyone and will make it easier for more people to get involved. Please let me know at firstname.lastname@example.org if you have any questions.
Registration Link: https://us06web.zoom.us/webinar/register/WN_ED8Bi2jNQEmIvK7C62R7Kw